Legal & Compliance
Refund & Cancellation Policy
Last updated: August 2026
1. Digital Infrastructure Provisioning
Due to instantaneous cloud resource allocation, API credential generation, and proprietary webhook relay access, subscriptions are generally non-refundable once credentials have been activated.
2. Verified Service Failure Exception
If a verified cloud-side technical failure prevents webhook routing or license provisioning for more than 48 consecutive hours and our engineering team fails to resolve it, a full pro-rata refund will be issued upon request.
3. Instant Subscription Cancellation
You may cancel recurring subscription billing at any time directly through your Account Console prior to the start of the next billing period.
